Friction: The Hidden Obstacle In Your Practice and How To Eliminate It
Summary
There is a hidden obstacle in your practice that prevents your patients from fully appreciating everything you have to offer them — it’s friction, the resistance that is inherent in many office procedures and protocols. In this in-depth analysis of the friction points in your practice, Dr. Dennis Perman shows you how to streamline your process so you can serve more patients, keep them happy and improve your profitability.
