FAQs > Refunds > The Credit Card I used for the purchase has been blocked/replaced, can I request a refund to my bank account?

The Credit Card I used for the purchase has been blocked/replaced, can I request a refund to my bank account?

No, we will only issue a refund to the card that was originally used for the credit card transaction. At this time, we are unable to process returns in any other way.

 

If you are banking with the same card company, they will most likely credit you directly onto your new card or towards your account.

 

If you are now banking with a different company, you will likely receive your refund in the form of a check. We recommend contacting your bank directly to confirm.

 

If you have any questions or need assistance, feel free to reach out to us at [email protected]. We’re here to help!