We don’t offer any refund for premium membership.
However, you can cancel your subscription anytime. Once you cancel, you won’t be charged again and you get to keep your account with all the premium membership features until the end of your billing cycle. Once the billing cycle ends, your account will automatically convert to basic membership.
You won’t be refunded for the time between when you cancel and when your premium membership officially ends. We don’t give refunds or credits for partially elapsed billing periods.
This refund policy only applies to the All Access Pass Package. Please check our premium membership refund policy here.
At DrTalks, we want to ensure that you are 100% happy with your purchase.
Our policy offers a full refund within 60 days of your date of purchase. We would like to know what went wrong and how we can improve, so please include details about the reason for your refund request.
We will no longer accept refund requests after 60 calendar days have passed.
To request a refund, just email us at [email protected] with your name, email address and order number. Once we have verified the information and confirmed your eligibility for refund, you will receive an email notifying you that the refund has been processed.
You will receive your refund only in the original payment used for the purchase.
No, we will only issue a refund to the card that was originally used for the credit card transaction. At this time, we are unable to process returns in any other way.
If you are banking with the same card company, they will most likely credit you directly onto your new card or towards your account.
If you are now banking with a different company, you will likely receive your refund in the form of a check. We recommend contacting your bank directly to confirm.
This is to help prevent fraud by ensuring funds return to the same bank account that was originally debited and not an account that does not belong to the original cardholder. This also prevents cash advances where you can charge one card and refund it to another to increase the available balance or gain credit card rewards.
For Credit Card
It can take anywhere from 5-10 business days to show up on your bank account. If you do not not see the refund after ten business days, please reach out to your bank for more information.
For Paypal
If you paid with your Paypal balance, you may receive the refund the same day the refund is issued. However if you paid with a credit or debit card, the maximum processing time would be 30 days.
Disclaimer:
Cancellation of Subscription and Important Information:
Dear valued subscriber,
We want to ensure that you have a clear understanding of the cancellation process for your subscription to DrTalks.com.
To cancel your subscription, you have two convenient options:
Please note the following important details regarding your subscription:
Recurring charges: Your subscription charges will occur on a recurring basis, unless you timely stop them. It is important to take action to cancel your subscription if you no longer wish to be charged.
Deadline for cancellation: To stop your membership from renewing you must act before one year (from the day and month of your initial purchase) has elapsed. After this time period has passed, the cancellation may not be possible for that given year. This could depend on whether or not your payment has already been processed.
Amount and frequency of charges: The amount you will be charged for your subscription is $97 annually. This charge will occur once a year.
Dates for payment charges: The charges will be submitted for payment within the week of your renewal date of your subscription.
Information required for cancellation: To cancel your subscription, simply inform us of the email account you used to set it up. This will help us locate your subscription and initiate the cancellation process promptly.
We value your satisfaction as a subscriber, and we want to make the cancellation process as clear and convenient as possible. If you have any further questions or concerns, please do not hesitate to reach out to our support team at [email protected].
Thank you for being a part of DrTalks.com, and we appreciate your understanding and cooperation in this matter.
Sincerely,
The DrTalks.com Team
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