Full Transcript Opening and guest introduction 0:00 All right. 0:02 Hey, guys, it's guys or guy. 0:06 It's guy today. 0:07 Yeah, I was gonna say it. 0:09 Time for another kill, but something's missing here or someone, huh? 0:13 Yes, our friend Emerson was traveling today and not able to make today's recording. 0:18 But you know what? 0:19 We'll get through it. 0:20 And I don't know that our questions will be quite as thought provoking as he's normally able do with our guests. 0:28 We will do the best we can and try to do this episode work out. 0:33 I will say you do a pretty good job, Robert, of thought-provoking questions. 0:39 With that being said, what's going on today? 0:42 All right, Jerry, today we've got an exciting episode with Morgan Munkata. 0:46 He is the CEO and co-founder of Nehru Health, a pioneering digital health platform that's leveraging AI and data science to revolutionize sleep care. 0:55 With a mission to scale personalized sleep interventions and medical device solutions, Nehu empowers employees to boost workforce productivity and cut 1:04 billions in healthcare costs by addressing sleep-related challenges head on. 1:12 fellow. 1:13 Morgan brings over a decade of expertise in life sciences, leading product development, and he is a biotech innovator. 1:21 So we have an extreme underachiever on the episode. 1:25 I was going to say, we keep having these under achievers join the show. 1:30 Oh, OK. 1:31 Harvard MBA, biotech, and life sciences. 1:36 This is absolutely amazing. 1:40 To boot. 1:43 Man, this is amazing, but I will say, I think you and I have met Morgan a couple of times, right, in the past. 1:49 We have, yeah. 1:50 So this is exciting. 1:52 We had another AI episode just a couple of weeks ago, right? 1:58 And so I think we're going to see more and more AI coming and creeping in in the future. 2:04 It's just the natural evolution of things. 2:07 Absolutely. 2:08 No, we, I think we certainly will. 2:10 And, uh, but what's interesting on today's episode, you're going to get to see a demo of the AI. 2:15 So stay tuned for the rest of episode. 2:17 It's going be a, it's gonna be fun to watch. 2:20 I'm looking forward to it. 2:21 Um, shall we just go ahead straight to the show? 2:24 Let's jump in. 2:25 All right. 2:26 Sleep Tech Talk is brought to you by Fisher and Paykel. 2:29 Fisher & Paykkel Healthcare is a leader in CPAP mass design and innovation for over 20 years. 2:36 Their unique technologies have benefited millions of OSA patients through their top CPAP masks. 2:40 These advancements continue to further enhance patient experience and outcomes. 2:45 Now a word from our sponsor, MedBridge Healthcare. 2:49 Medbridge Healthcare is a leading provider of sleep lab management services and home sleep apnea testing.
Morgan's background and Nehru Health team 2:56 MedBridge partners with hospitals, healthcare systems, and medical academic institutions to offer comprehensive, fully integrated services for sleep disorders. 3:26 Sleep Tech Talk is sponsored by React Health. 3:30 Within our Luna PAP device line, each offering is FDA approved, encompassing CPAP, APAP by level and by-level ST models. 3:38 Our thoughtfully selected array of PEP interfaces and accessories complement our LUNA PAPP device-line while accommodating diverse patient requirements. 3:50 Robert, lights out. 3:52 Welcome everyone once again to another episode of sleep tech talk of the sleep podcast with your host and friends, Anderson Kerr Robert Miller and me Dr. 4:01 Gerald George money code. 4:03 Folks, we have an amazing amazing show. 4:06 This time for you. 4:08 And those of you who listen on the podcast platforms, I will ask you to just jump onto YouTube just this one time. 4:15 Well, probably in the future as well. 4:16 But this is one I'm asking you, to jump on to the YouTube platform to see some of the demonstrations that are going to be taking place today. 4:24 Before we get started, just want to give a huge shout out to all our sponsors. 4:29 We thank them so much, without which we can't continue to do this. 4:33 Thank you all so much, folks. 4:35 Be sure to check out our sponsors who make this possible. 4:38 And a huge shout out to each and every one of you for tuning in. 4:42 We thank you so for that. 4:44 You know we started this for you and we do this you. 4:47 Man, last several episodes have gone, have crossed the 300,000 views mark. 4:58 Thank you once again. 4:59 Please continue to like, subscribe, but most importantly, please continue share the show to anyone who's curious or wondering about sleep. 5:08 And of course, all you industry professionals, you always know you hear it here first. 5:13 With that being said, Robert, what is going on today? 5:17 Hey, Jerry, I just want to start with the fact that we are missing one of the three-headed monsters today. 5:24 So Emerson couldn't join us for the podcast today, he's going to regret that he missed this one because we're going have a little demo of some AI. 5:34 This is my area of passion and not expertise, but passion, and something that I pay a lot of attention to in the world of sleep medicine. 5:44 And so it's AI, AI AI today And we have with us today, we Morgan Moncada, who's with this. 5:50 He's the CEO and co-founder of Nehru Health. 5:54 They're a pioneering digital health platform, leveraging AI and data science to revolutionize sleep care. 6:00 Morgan, welcome to the show. 6:02 And, uh, w we're so excited to have you today and to talk, um, and discuss the, the this area of AI. 6:09 Tell us a little bit about yourself and how you got into the world of sleep medicine. 6:14 Thanks so much Rob and Jerry for having me on the podcast. 6:18 And I think I came at the right time regarding your rise in fame. 6:23 So what helped get me started? 6:26 It's honestly being a sleep patient myself. 6:29 I have struggled with my sleep ever since I can remember. 6:34 and I got diagnosed with sleep apnea after undergrad. 6:40 almost failed out in my freshman year because I slept through a midterm for organic chemistry and had to retake it and didn't think that I could potentially 6:49 have a sleep disorder until I went into a Sleep Clinic, had wait months to get an appointment, which is probably a common challenge today for a lot of 7:00 patients still looking for those in lab PSG tests. 7:04 And then when I got diagnosed, I was honestly in denial of my diagnoses. 7:11 And I mean, like I'm on the lower end of severity for sleep apnea, but because I didn't treat it and also I did know what the options were and wasn't followed 7:23 through care, ended up developing insomnia as a result.
AI platform overview and patient support model 7:27 So it's been kind of a personal mission for me to resolve this area of life. 7:33 And that kind of brings me to what we're doing with Nehru. 7:38 And throughout this, I've been building a career in the life sciences, mainly in therapeutics and synthetic biology and commercializations of those types 7:49 of technologies to help patients. 7:51 So kind coming full circle, but from a digital health angle this time for sleep patients Hey, I will have to say, Morgan, 7:59 you have become probably one of the most well-connected people in the world of sleep medicine over the last year. 8:07 It's interesting because anytime that I talk to other folks who are in industry, and I'll say have you heard of Nehru Health? 8:15 And the answer is always yes. 8:17 And then I say do you know Morgan? 8:18 The answer's always, yes! 8:20 So you've done a great job of connecting with the industry through different conferences and that sort of thing. 8:26 But I know that at least one of the first times that we met, you have a small team there at NARU, but my goodness, there are a bunch of underachievers. 8:36 Can you tell us about the team? 8:38 Yeah, so I'm joined by a really cool all-star team. 8:43 I'll begin with my co-founder Maria. 8:49 She's a patient herself of a different area, and it's an area that we're excited about expanding into. 8:58 And she's also a data scientist and an expert in AI. 9:01 So she When people think of AI, they think conversational AI and chat GPT, but really classical artificial intelligence also includes machine learning. 9:12 And how do we use data from diagnostics devices, from biomarkers, and also continuous therapeutic devices like a CPAP machine to help a care navigation 9:28 journey or therapy support program. 9:30 And so she brings that brilliance to the table and is from the Technical University of Munich, one of Europe's finest technology and entrepreneurship institutions. 9:43 diverse team of clinicians, respiratory therapists, we have sleep physician advisors who run sleep clinics and DMEs. 9:52 We have Sleep Techs who've built their own insomnia apps. 9:56 we Have a resupply business development expert who actually worked in urology. 10:01 So he's bringing that lens to res supply. 10:04 And so, I think this diversity of experience, in addition to an awesome engineering team with backgrounds in voice AI technology, 10:12 studying at top universities across Europe, and also working at Google level organizations, all that coming together with the clinical side has really 10:25 been a pleasure to work with. 10:27 Morgan, can you tell us a little bit about the overall platform and what type of customers do you typically partner with to be able to bring the AI technology 10:39 platform to their particular service? 10:43 Before you get into that, if you could just take a step back and talk a bit more about AI, why we should not be afraid of it. 10:51 Yeah, no, I think that's a great question, especially when you think about layoffs happening in the tech industry, undergrads from top universities struggling 11:02 to find jobs, everyone's both excited about what AI can do to transform their own life, but also fearful about it can affect their job. 11:13 And so we've been very careful about threading the needle so that our AI platform, which I'll describe, really empowers the clinical teams and scales the 11:26 critical teams for a really underserved sleep medicine market. 11:32 And so as you know, there's like one sleep doctor, I think, for like 43,000 patients. 11:38 So the top of the funnel is not growing as fast as the need for, and 80% of patients are undiagnosed. 11:46 So our goal is, and I firmly believe this in healthcare, is never to replace the human element, but only supercharge the sleep physician, 11:57 the respiratory therapist, so that they're able to perform at the top of their license. 12:02 And our AI system is really just absorbing the level one and level two troubleshooting requests that every patient has, while the complex patient care 12:14 is reserved for the human to human connection, as well as that therapeutic alliance when a patient's first getting started with therapy. 12:22 Fisherman Peckel Solo is the world's first auto-fit CPAP mask. 12:26 It simplifies setup with its revolutionary auto lock technology. 12:30 Simply stretch to fit, touch to adjust. 12:33 Go to fphcare.com forward slash solo.
Nora voice demo and PAP troubleshooting 12:38 I love how you said that, and if Emerson was here, he would say this. 12:42 I'll just echo what he normally says is, humans take care of humans, or people take of people. 12:48 But yeah, if you could go back to what Robert was asking you about the platform. 12:53 Yeah, yeah, the platform and who do we help? 12:56 So our platform is, we consider it kind of the next generation of patient care. 13:03 And what we are building is and have deployed is a unified patient engagement platform that supports patients through every step of their sleep medicine journey, 13:15 as well as some other therapy areas that we're expanding into and the durable medical equipment space. 13:22 So we serve two different types of customers, the sleep clinics, especially virtual sleep, clinics and there's many more emerging obviously to meet the 13:32 demand of the large amount of sleep apnea patients that remain undiagnosed. 13:36 And then this really cool intersection with durable medical equipment companies, which is this incredibly important, but. 13:43 relatively unsexy slice of healthcare that involves everything from CPAP machines for sleep apnea, continuous glucose monitors for diabetes patients, 13:54 to ventilators for COPD patients catheters for urology. 13:59 What we're seeing is a common problem across the entire industry is that patients fall through the cracks, whether they're patients like me just trying 14:08 to get in for an appointment to getting diagnosed, to setting up with their device and getting support for their therapy, 14:17 which benefits the patients when they succeed through this journey, but also ultimately the providers as well in terms of the economics that they benefit from. 14:26 And where we come in is that we are developing a unified patient support and management platform to automate operations at each of these different steps 14:39 for a patient. 14:40 And they can interact with it through different ways. 14:42 They can with through a phone number, like in a customer service phone tree. 14:47 and they also interact through an AI patient companion experience that guides them every step through the journey. 14:55 So Morgan, does it sound like a robot when you're on the other end of the line, or is it a fairly natural experience for a patient? 15:04 So I will say that it did sound a like robot last year when we first started building the voice capabilities, but the technology is advancing so much that 15:14 is sounds quite lifelike. 15:16 So if you'd like, I'd be happy to call Nora and maybe chat with her a bit. 15:22 That would be fantastic. 15:24 And by the way, where did you come up with the name Nora? 15:26 Is there a reason that you picked that name specifically? 15:36 we chose the name actually, it's because our customer, one of our first customers wanted to name it Nora. 15:44 And then we're like, well, that's very fitting considering our company's name is Nehru. 15:49 We weren't sure if they were kind of also thinking along those lines. 15:52 and we just stuck with Nora, but what's cool is that, so Nora is just kind the embodiment of this agentic AI experience, 16:02 But Nora can be renamed, white labeled, You can change the gender. 16:07 You could break Nora up into Nora and Norman, where Nora is doing the troubleshooting and Norma is handling the resupply. 16:16 And part of these AI agents are interacting with the patient. 16:21 That's kind of the sexy part. 16:24 the ocean iceberg that you see, but beneath are all these AI agents that are operating and doing tasks in the EMR to actually help with the workflow for 16:38 the teams. 16:39 Hey, by the way, I was hoping for a heartwarming story about your grandmother named Nora who cared for you in summertime while your parents were at work. 16:47 I mean, you know, one of those kind of things. 16:49 You know helped listening me a lullaby. 16:53 I'm sure you could get Nora to do that now, so. 16:55 Yeah, Nora can do a lot of those, those cool things. 17:01 So yeah, maybe I should, should call. 17:03 Please. 17:03 Okay. 17:04 Right in. 17:05 please let me know. 17:07 Make sure that you can hear it well. 17:10 Are you a sleep tech looking for new opportunities? 17:14 Well, MedBridge Healthcare is one of the largest employers of sleep technologists and they are growing. 17:19 If you are a sleep technologist interested in a new position, potential paid relocation, or looking for a career advancement, 17:27 consider a Career with MidBridge Healthcare. 17:30 Now back to the show. 17:31 Hi, I'm Nora, your PAP Support Assistant with Nehru Health. 17:38 I am here to help make your therapy as comfortable as possible. 17:42 How can I help you today? 17:43 Nora, I am at the end of my rope. 17:47 I have been struggling with this damn machine for weeks, and I had to use it to keep my job because I'm a truck driver. 17:57 Work 14 hour days in my cab driving across the country and every night I wake up and this mask is off my face blowing air everywhere and my mouth is as 18:10 dry as a desert. 18:12 I don't know what to do. 18:13 I want to give this up completely. 18:20 Mike, I hear how overwhelming this has been for you and I truly admire your dedication to both your health and your job. 18:27 Let's take this one step at a time to make things easier for. 18:30 You. 18:31 It sounds like you're dealing with your mask coming off during sleep and waking up with a very dry mouth. 18:36 So let's start with the mask issue. 18:37 Does that sound okay? 18:39 Sure. 18:43 Thank you, Mike. 18:44 Since your mask is coming off during sleep, let's first check the fit. 18:48 Your mask, the AirFit F30, is a full-face mask. 18:51 Can you try loosening the strap slightly so it's snug but not too tight? 18:54 Let me know when you've adjusted it and we'll move to the next step. 18:58 How do I know what's the proper tightness? 19:04 Great question, mike. 19:05 The mask should feel secure but Try that and let me know how it feels. 19:18 Okay, I tried it. 19:19 It feels better. 19:20 But honestly, this mask gives me claustrophobia. 19:23 And it's just, hey, i feel like Darth Vader with this on. 19:29 I completely understand Mike. 19:31 Feeling clauster phobic with a full face mask is common and it is important to feel comfortable. 19:36 Since the AirFit F30 is a Full Face Mask, would you be open to trying a nasal or nasal pillow mask? 19:43 are smaller, lighter, and less intrusive, which might help with that Darth Vader feeling. 19:51 What are the differences between those two types of masks? 19:58 A nasal mask covers just your nose and provides a secure seal, while a nasal pillow mask rests at the base of your nostrils. 20:08 Nasal pillows are the lightest and least obtrusive option, which might be ideal for reducing that claustrophobic feeling. 20:16 Would you like to try one of these? 20:18 Yeah, sure. 20:20 One of my friends, he has this Rio 2 nasal pillow mask. 20:26 Is that something I could get? 20:31 Yes, Mike, the Rio 2 nasal pillows mask is a great option. 20:35 It's lightweight, minimal, and designed for comfort, which could really help with your claustrophobia. 20:40 Let me confirm your address for shipping. 20:42 127 Western Avenue, Austin, M.A. 20:45 2155. Actually, no. 20:49 I moved. 20:51 My new address is 5202 Alsace, A-L-S-A-C-E Avenue, San Diego, California 92105. Thank you for updating me, Mike. 21:07 Let me confirm your new Perfect, Mike. 21:20 I'll send the request for the Rio 2 Nasal Pillows mask to our clinical team. 21:25 If there are no issues, it will be shipped to your new address within five business days. 21:29 You're doing great. 21:30 This change should make a big difference. 21:32 Is there anything else I can help you with? 21:35 Yeah, while I'm waiting, could you help me with this dry mouth that I am experiencing? 21:44 Of course, mike. 21:45 Dry mouth can happen to explain how that works. 21:59 No. 22:00 Is there anything else I can do to maybe improve the dryness? 22:07 Absolutely, Mike.
AI adoption, longitudinal care, and closing remarks 22:08 Increasing the humidity on your machine can help with dry. 22:11 Would you like me to guide you on adjusting the Humidity settings? 22:15 Yes, please. 22:16 I had no idea there were even humidity settings with this device. 22:22 The problem, know once you've adjusted it. 22:36 OK. 22:37 I'll take care of that. 22:39 While I'm waiting for my new mask, could you also help me reduce the pressure with my device? 22:48 For your safety, Mike, I can't guide you on adjusting the Pressure Settings directly. 22:52 However, i'll send you a link to schedule an appointment with a NARU Health representative who can assist you with this. 22:58 They'll ensure everything is set up correctly for you. 23:01 Is that OK? 23:02 Yeah. 23:03 Thank you, Nora. 23:06 You're very welcome, Mike. 23:08 I'll send you the link shortly so you can get the help you need. 23:11 You are doing an amazing job sticking with this and I'm here anytime you needed support. 23:15 Dave travels and take care. 23:17 Bye. 23:21 Wow, that's that was absolutely amazing, Morgan. 23:24 I've got to tell you, so I used to do some other things in another lifetime. 23:30 And just to hear, you know, it's about communication skills and to here the the intonations, for example, when she was confirming your address. 23:42 the upward inflection of the voice at the end to make sure that it was correct, one. 23:48 The other is the other inflections and intonations of different sounds throughout. 23:53 It also shows some kind of emotion as well. 23:58 So it's phenomenal to hear this. 24:01 And watch your face also interact with Nora, it is so cool. 24:08 I know, I'm sitting over there going, you know hashtag Nora cares. 24:11 Like. 24:13 Yeah, yeah, and we were collecting. 24:17 I mean, geez, we've grown to went from like zero patients at the beginning of this year to now more than 10,000 patients that are interacting with Nora somehow, 24:27 like through the phone tree or through AI patient companion experience. 24:31 And it's just so gratifying to have 70 year old, 80 year-old patients troubleshooting their issues with Nora and they'll say thank you at the end. 24:41 I mean, some of them, a lot of, them actually will remark on how advanced the technology has got. 24:46 And some, of then will play with Norah, you know, for the first couple of minutes. 24:49 They'll still say some like outrageous things. 24:52 Then a couple minutes in, they will suspend their disbelief and engage fully and actually get their problems resolved, which is really great. 25:04 You ever get those, hey, Nora, it's Friday night and I got no one else to talk to? 25:11 So we have both, so Nora's omnichannel. 25:15 So you can interact with her through text, through voice, or email. 25:21 There's other products that are coming out too. 25:24 And so most of our patients on the AI patient companion experience, they're the ones that interact the most frequently, prefer text message. 25:33 And they do treat Nora like a confidant. 25:36 And a lot of them will talk about, you know, what's going on in their life, other comorbidities, insomnia comes up a lots. 25:44 Did they like this mask that they just got? 25:47 Is it leaving lines on their face? 25:49 So there's a lotta really cool insights that we can get to create a richer experience for the patients. 25:56 Hey Morgan, have you considered, you know, with the release of Plato recently, we actually had Dr. 26:00 Doug Kirsch on the show to talk about Plato. 26:04 Have you thought about integrating those types of clinical assessments as part of, as Nora's completing a call, maybe she could ask a few questions that 26:14 would fill in that clinical assessment. 26:17 And then maybe spit that out to the providers afterwards. 26:21 Yeah, so that's an area that I'm really excited about actually. 26:24 And we started adapting for one of our customers, their standard clinical questionnaire to profile. 26:31 It's almost like a stop bang, but it's a little bit more custom for them. 26:35 So she can do different types of custom questionnaires and make it a lot more conversational. 26:40 whether that's Plato or the ISI for insomnia. 26:45 So we're really excited or customer satisfaction even for a DME. 26:49 There's a lot of different things that we can do to continue to profile and personalize that care for the patient. 26:58 So Morgan, I guess the question is, you did say there are a lot of products in the pipeline, but where can we go with this? 27:07 I mean, my guess is we're just scratching the surface here when it comes to AI and being able to interact with patients and help us with that patient journey. 27:20 I think so. 27:20 I thing we are at the beginning of a revolution in the next generation of patient care that is, it's like this phenomenon called Centaur Chess, 27:31 which in their early days of like computer programming and AI, was this idea that if you combine a human with a digital or artificial intelligence system, 27:42 both together are better than the human alone or the AI system alone. 27:48 And we are actually seeing that with our work with customers and their patients is that when we marry our AI system with a human clinician in the loop 28:00 at various points in that patient care. 28:03 It almost becomes like a unique recipe for each patient. 28:06 Like how much human care do they need versus AI care? 28:10 And I think the The roadmap is endless with how can you really redefine how a clinician works with their patient by having an artificial intelligence system 28:21 support their workflows and make it so that the patient feels continuously supported throughout. 28:27 And if they're a complex high needs patient, maybe they need more human touch points and the AI system is weaving back in. 28:34 It's like a tapestry and each patient is their own thread on that tapistry of the patients care. 28:41 and they may need more human touch points. 28:46 Fantastic. 28:47 Well, I know that we're getting to the end of our time before Jerry cuts us off. 28:51 Morgan, any sort of last comments for the show today? 28:54 And then, you know, make sure that our guests understand and know how to get how, to find Nehru Health or find you and make contact. 29:03 Yeah, so please any guests, whether you're a patient or a provider at a sleep clinic, virtual sleep, clinic or durable medical equipment company would 29:13 love to connect with you. 29:14 You can find me on LinkedIn. 29:16 Feel free to contact and message me or go to naruhealth.com and go our website. 29:22 And you can also book a demo to see this and how this could help your patients. 29:26 One thing I'd like to leave you with is that I think reiterating that patient-centered care is really at the heart of what we do. 29:37 And it's around finding what's the right way to engage a patient continuously. 29:45 Really what were building is a platform that I could redefine a lot of chronic care. 29:50 We began in sleep, but we're expanding to other therapy areas. 29:54 I really think where healthcare needs to go, especially with the looming growing aging population is continuous care at scale across multiple chronic diseases. 30:06 So we're really excited to expand beyond sleep while also deepening how far can we go into sleep. 30:14 And one area I'm particularly excited about is insomnia because there's so much comorbidity with sleep apnea patients and insomniac patients. 30:24 It's an indication that's close to my heart. 30:27 Morgan, before we go, I know we're running out of time, but I do have to ask this, you know, the clinician in me is making me want to asked this. 30:35 One of the big issues with patients on PAP therapy is that the drop-off rate. 30:41 So you have the patients that are staying on for three months and then 50% of those patients drop off and they stay on a year or two years and another 50 30:50 percent drops off. 30:51 And I think one of big challenges that we have are having the ability or the availability of clinicians to reach out to those patients on a regular basis 31:02 to ensure that they stay on therapy and continue on that journey. 31:06 Do you see this as filling that gap between the patient and getting that intervention from a clinician? 31:16 Yeah, I'm really glad you asked that because that's The core to our mission is providing longitudinal care access. 31:23 So it's not just supporting the patient through that 90 days increasingly our customers and partners are asking us to expand to 180 days and then they're like, 31:32 well, can you support the And I think that healthcare is evolving more towards these longitudinal care models, where really the only way that a doctor 31:44 or a respiratory therapist would be able to manage that entire patient population, because you constantly get new ones in the door. 31:50 You want to help those because they're the most severe needs immediately. 31:53 But you don't want forget about Mrs. 31:55 Jones that was struggling six months ago. 31:58 And she seems like she's doing well, but she is on vacation. 32:00 She didn't bring her CPAP, and she also has two weeks of the flu. 32:04 So it's like, how do you get her back on the therapy? 32:07 So I think that's really where a technology like this can look out for patients up forever as they continue their care journey. 32:17 Well, thank you so much, Morgan. 32:19 We are out of time. 32:20 Robert, did you want to say anything before we close? 32:22 No, I just appreciate Morgan's perspective and you can tell how passionate you are. 32:29 We appreciate you being on the show today, Morgan. 32:31 Great stuff. 32:32 And we look forward to even bigger and better things in the future. 32:36 Yeah, it's always a pleasure, Jerry and Rob. 32:39 Thank you so much for having me. 32:40 Oh, pleasure is ours. 32:42 Before we go, is there anything that you want to touch upon that we haven't talked about before we close? 32:48 No, I think we covered everything. 32:52 Yeah, maybe just one more thing is that we've been actually pretty surprised at the adoption of AI just broadly in health care and how ready people are, 33:02 even older patients. 33:03 And I thinks it's because of chat GPT. 33:06 Chat GP and generative AI have actually inversed how technology is adopted and that unlike computers and electric vehicles, 33:16 it went mass consumer. 33:18 day one. 33:19 And so I think that has really made the market warm. 33:22 So I only think we're only going to see increasing adoption. 33:25 But it has to be good. 33:26 It has be high quality. 33:28 it hasn't not spammed the patient. 33:30 Has to abide by TCPA regulations. 33:33 Have proper clinical safety guardrails. 33:36 Not perfect, but it is evolving and it's getting better and better every day. 33:42 Excellent. 33:43 Morgan, thank you so much for joining us. 33:46 And we sincerely appreciate you being here. 33:48 It's exciting to see what AI can do and what you've brought to the landscape. 33:54 We can see the applications being, like you said, beyond what we're doing right now and to other disease states as well. 34:02 And folks out there, thank you so much for joining us. 34:04 I hope you enjoyed this very special episode. 34:08 And we ask you once again to be sure to check out Morgan. 34:12 We're going to have information in the show notes of Morgan and Nehru Health. 34:23 as we're doing right now. 34:24 And thank you all so much for all your support, all the likes, the subscriptions, and especially the shares. 34:31 Please continue to share this with everyone out there. 34:35 We say until next time, lights on. 34:38 Sleep Tech Talk is sponsored by React Health. 34:42 Within our Luna PAP device line, each offering is FDA approved, encompassing CPAP, APAP by-level and by level ST models. 34:50 Our thoughtfully selected array of PEP interfaces and accessories complement our LUNA PAPP device-line while accommodating diverse patient requirements. 34:58 All right, man. 34:59 That was a show. 35:01 The demo, that really, really was amazing. 35:07 I know, well you know that Emerson usually says people take care of people, but I think AI takes care people too sometimes. 35:15 That may be a little sacrilege, and I would have to also agree that sometimes, yeah, you could see there where the intervention definitely could help. 35:25 I was just thinking all the different possibilities. 35:27 A patient could call in at two o'clock in the morning and you don't have staff at that time. 35:32 What do you do, right? 35:33 And AI can help you there. 35:37 Right? 35:37 Aunt Nora. 35:39 Exactly. 35:40 Aunt Norah. 35:40 That's the thing. 35:43 I thought the name was cool as well. 35:45 Forgot to ask about the origins of the names and such, but still it was pretty cool to hear Nora speak and watching his interaction. 35:58 But watching Well, not to mention that he was sort of giving her a hard time. 36:02 Exactly. 36:05 Him telling this long, drawn out story about how much he hated his CPAP machine. 36:11 In a fairly empathetic way, the technology was sensitive to that and tried to bring up solutions and problem solve. 36:23 Nora sounded very patient. 36:26 Wouldn't you agree? 36:27 Well, I definitely think she's a good listener because his initial rant about his CPAP was fairly substantial. 36:35 Right. 36:36 I'm trying to figure out how Nora takes down those notes to address each and every one of the pain points that the patient brought up. 36:45 Yes, unbelievable, really. 36:47 What great technology. 36:49 Good for Morgan and that group. 36:51 He's just a great guy, great person. 36:54 Anytime I've had interaction with him, he's this humble leader. 37:00 And I know that he is excited about his technology and his platform. 37:07 There is a definite sincerity in his purpose for what the company's mission is. 37:15 I definitely agree, but this actually begs the question from me to you, Robert. 37:21 You know, we on the show and off the shows, and in fact, when we were at Smokey Mountains at the conference a few weeks ago, 37:31 We talk about where the direction of the industry is going. 37:36 Where do you see, you personally, I mean, Morgan talked a little bit about it, where do see AI taking us? 37:45 I think he sort of headed in the right direction when he talked about the fact that for me, all I really wanted to do is to supercharge the capabilities 37:55 of the people who are involved in practice of identifying patients who might have a sleep issue, getting them quickly through a diagnostic process and 38:06 then into the form of therapy that's going to be best for that patient. 38:09 So that how I hope all of this technology and change is going be beneficial to the field of sleep medicine. 38:18 And ultimately, I think that because to me, it's gonna take those types of resources to really move the needle in gaining access to all these people that 38:29 we talk about all the time who are still undiagnosed and untreated. 38:34 That's well said. 38:35 I agree with you there. 38:36 It's an augmentation that will help us get to the next level in patient care. 38:42 Great word for it. 38:44 Yeah. 38:45 Well, I get great words once in a rare while, so thank you for acknowledging that. 38:50 Yes. 38:50 With that, it's a good time to stop where I'm leaving at a high point. 38:55 That is right. 38:56 A great episode today, great new stuff, and great technology. 39:03 What a great conversation. 39:05 Agreed. 39:06 And folks out there, thank you all so much once again. 39:09 Until next time. 39:10 Cheers. 39:15 Be sure to check out our clinical sponsor, Sleep Review Magazine. 39:20 More details in show notes.
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