Episode 187 Promo

Watch the full episode here: https://youtu.be/CNy7ROM3US0
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What if the biggest threat to your medical practice isn’t declining reimbursement, staffing shortages, rising expenses, or even physician burnout?

What if it’s the culture you’ve unintentionally created?

That may sound dramatic, but after working with hundreds of physician practices across the country, I’ve seen something over and over again. Practices spend enormous amounts of time worrying about external threats while overlooking the internal dynamics that are quietly draining productivity, increasing turnover, damaging morale, and ultimately affecting patient care.

Every day, medical practices lose talented employees, valuable revenue, and patient trust because teams spend more time assigning blame than solving problems.

And here’s the difficult truth. Most toxic workplace cultures don’t begin with bad people. They begin with good people operating inside broken systems.

Today we’re going to talk about why blame culture develops in healthcare organizations, the hidden costs that most leaders never calculate, how the infamous front-office-versus-back-office battle hurts everyone involved, and most importantly, how you can transform your practice into a culture built on accountability, transparency, and continuous improvement.

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